Backup when you need help

CSI Customer Services is in operation 24 hours a day, 7 days a week, 365 days a year. We provide helpdesk services for applications, whether we have developed them or not. A range of managed service options is also available.

Our helpdesk provides a reliable support alternative for businesses looking at external support of its applications.

With a single point of contact for customers, CSI's Helpdesk provides fast and effective resolution to application support issues whatever time or day.

In addition, CSI offers many other Helpdesk related services:-

• system availaibility and performance monitoring and reporting
• SMS automated Helpdesk alerts

Other services available

• Proactive monitoring
• Quarterly system health checks
• Disaster recovery planning
• Training programmes